What I like:Good bag, well made, sturdy materials, water resistant, looks good, comfortable to use, light weight (when empty!), holds a lot of stuff, good features. Love the zip back pocket that holds documents, pens, my cell phone, wallet, etc. Zippers and pockets everywhere and I love that too. There are two deep large pockets on the front to hold my sunglasses and whatever I need to get to quickly. Easily accessible from the front without unzipping/velcro-ing/unbuckling, but deep enough that nothing falls out. 2 water bottle holders is very cool. Good bag at a good price.
What I had some trouble with and how I solved it:
1) There's an inner front flap full of pockets sewn to the top front edge of the bag under the cover. I love this, but If you put anything more than a couple of ounces in there the front edge of the bag collapses awkwardly. I solved this by cutting a piece of stiff plastic to fit, punched a couple of holes in the corners then got creative with a thin piece of webbing to tie this insert in place. I also attached that front flap of pockets to the plastic in the same way. Problem solved. This really should have been addressed by the bag designer.
2) My 15" laptop *almost* fit into the laptop pocket, but was too large by about 1/4". I could have returned the whole bag, but that's a pain in the butt. Instead I turned the bag inside out, pulled out the stitching on one side of the laptop pocket, moved the edge over to the inside seam of the bag and re-stitched it by hand. Laptop fit easily. No idea why the designer/manufacturer didn't do this in the first place and just add a little bit of padding on the corner to compensate. Took about 15 minutes was seemed easier, faster, cheaper than sending it back and searching for a different bag.
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