This luggage is great, however the outside finish does scrape with the "handling" it recieves from airport personnel. My one piece of the 3 piece set made to Japan, Costa Rica, and Hawaii before it was finally smashed on a trip to Philly. Then the airlines replaced it, so now I'm good to go! Moves easily with little effort, and is incredibilly light. It's also fun, I always smiile when I see it coming around on the luggage carosel, and that's something my plain red hardcase never made me do.
Don't buy Heys Luggage. I have two pieces of the polycarbonate and I tried to get warranty repair One with a faulty zipper and one which the spinner wheel broke. I have been calling for (literally) 2 months and left (again literally) well over a dozen messages. I get no calls back.I've called the number on their warranty tag: 305-629-9720 and also 954-843-9800 their repair center. Have also tried 877-276-4397.
Once spoke to someone who said they no longer do Heys warranty work and she gave me these other numbers.
So not only does their luggage fail, but you can't even get them to call back.
Buy Heys USA Luggage Exotic Spinner 20 Inch Hard Side Carry On Suitcase Now
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